Department: Energy Services
Reporting to: Contracts Director
Location: Remote/Shrewsbury
Responsible: Energy Services Team
The Energy Services Manager will be responsible for the overall management of the Energy services department and relationships. Including Financial Performance, Quality Standards and Compliance. Ensuring client’s workloads expectations and experience astutely managed whilst monitoring agreed SLA and KPI’s for clients and ensuring these are achieved.
Main point of contact for the ClientAll correspondence regarding Projects & Reactive to be managed by the Energy Services Manager.Drive innovation, service and provide suggestions for process improvements across the ESD. Financial responsibility for works carried out ensuring monthly profit/turnover targets are met.Generating and analysing reports from raw data in relation to account performanceTechnical Support for Engineer Queries, helpdesk & Customer queries.Compliance & Commissioning WorksFinance
Supporting Documents:
Energy Services Manager – Job Description.pdf
Energy Services Manager – Person Specification.pdf
Health & Safety
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.
Equal Opportunity
Our company is committed to fostering an inclusive workplace where diversity is celebrated, and every individual is treated with respect and fairness. We embrace equal opportunities for all employees, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic. Join us in creating a supportive environment where everyone can thrive and contribute to our success.