Hotel Entrance 2 1

Restoring gas safety at a busy hotel kitchen in the New Forest

Fault diagnosis and replacement of faulty gas interlock panel
Sector:
Hospitality
Location:
New Forest
Project duration:
Completed within a single visit

Overview

ARH was called to the New Forest Hotel following reports of a gas safety issue in the kitchen. Our team identified a fault with the gas interlock panel and quickly delivered a compliant replacement, restoring safe system function and ensuring kitchen operations could continue without risk.

The challenge

Site staff reported that gas continued to flow even when the kitchen fans were switched off, presenting a serious safety risk. In addition, the stop and start controls on the interlock panel were unresponsive. Immediate action was required to identify the issue, rectify the fault, and safeguard kitchen operations.

Our approach

An ARH engineer attended site to investigate. Testing confirmed that the gas solenoid valve was not being isolated when required, due to a faulty gas interlock panel. The panel also showed front-end control issues, with stop/start buttons not functioning correctly.

ARH provided a clear quotation for replacing the panel. Once approved, we carried out the works promptly, installing and commissioning a new gas interlock panel. The system was fully tested to confirm correct functionality and compliance with gas safety standards.

The results

  • Faulty gas interlock panel replaced and fully tested
  • Safe and compliant gas operation restored in the kitchen
  • Kitchen team able to resume normal service without risk
  • Positive client feedback on communication and delivery

Service coverage

  • Fault diagnosis and testing
  • Gas safety system repair
  • Gas interlock panel replacement
  • Commissioning and compliance testing
“Very happy with the work carried out and the communication throughout – great service from the ARH team.”

Richard

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