In facilities management, not everything can be planned. Equipment fails, systems break down, and unexpected issues arise, often at the worst possible time. That’s where ARH Group’s reactive facilities management service steps in, providing 24/7 support to keep businesses running smoothly, safely, and with minimal disruption.

ARH Group understands that downtime costs money and impacts reputation. That’s why our reactive maintenance service is built around speed, skill, and communication. With a national network of multi-skilled engineers and a dedicated helpdesk operating around the clock, ARH is always ready to respond. Whether it’s a burst pipe, a failed HVAC unit, or a power outage, our teams are dispatched quickly using GPS tracking to ensure the fastest possible response.

What sets ARH apart is our ability to resolve most issues on the first visit. Our engineers are trained across electrical, mechanical, HVAC, and technical disciplines, allowing them to tackle blended problems without the need for multiple callouts. This not only saves time but also reduces costs and disruption for clients. Live job updates are provided through ARH’s client portal, giving facilities teams full visibility and control throughout the repair process.

ARH’s reactive services are trusted across a wide range of sectors, including healthcare, education, retail, and manufacturing. In high-pressure environments like clinical estates or busy commercial kitchens, ARH’s engineers are praised for our professionalism, discretion, and ability to work around operations with minimal impact. Our commitment to quality and communication has made them a go-to partner for organisations that can’t afford to stand still.

From emergency lighting failures to urgent plumbing repairs, ARH Group delivers reactive maintenance with precision and care. Our approach combines technical expertise with a deep understanding of client needs, ensuring that when things go wrong, they’re right there to put them right.